Account & Data Deletion Request
Step-by-step instructions and online web request form to permanently delete your RowaQR account and associated data.
Google Play Store & App Store Veri Güvenliği Bilgilendirmesi:
In accordance with Google Play Data Safety requirements, users may request the permanent deletion of their account and all associated personal data via this web page, even if they have already uninstalled the application.
Option 1: Instant In-App Deletion
- 1Open the RowaQR app on your mobile device.
- 2Tap the "Settings" tab on the bottom navigation bar.
- 3Navigate to "Account & Security".
- 4Tap "Permanently Delete My Account and All Data" at the bottom of the screen.
- 5Confirm the prompt. All your local history, saved folders, and cloud credentials will be immediately wiped.
Option 2: Web Deletion Request Form
If you have uninstalled the app or cannot access your mobile device, please provide your registered email below to submit a verified permanent deletion request.
What Data Is Permanently Purged?
- Account identity, registered email, and authentication hashes
- All saved custom QR code designs, uploaded logos, and styling preferences
- Complete scan history, recognized barcodes, and custom folders
- Active QR-Drop transfer sessions and ephemeral transfer cache
- Session tokens (JWT), notification endpoints, and user preferences
Data Retention and Compliance Period
Upon request submission, account access is terminated immediately. System logs necessary for fraud prevention and legal compliance obligations are strictly purged across all backup instances within 30 days.